Sendback is the easy and hassle-free solution that simplifies the management of returns for both merchants and customers.
Improve your customers' satisfaction, your business's operational efficiency, and your e-commerce profitability right away. Sendback offers an all-inclusive solution to manage all phases of the return process, from the customer's request to the shipping of the returned product, and all the way to refunding or exchanging the item.
Returns management doesn't have to be a hassle. With Sendback, your customers can make returns easily and quickly, while your team has all the necessary features to handle them efficiently.
With Sendback, you won't have to worry about activating a new courier partner for your return shipments. Thanks to our global shipping network, transportation is already included in the solution and covers shipments worldwide.
Sendback allows customers to choose from a variety of pickup and drop-off points, making it convenient for them to return their items.
You can make paperless returns without paper labels. The management will be completely digital, simplifying the process and reducing waste. You'll have a modern and sustainable solution to manage your customers' returns.
Sendback keeps all parties informed during the return process, so you can be sure returns are being handled efficiently.
Sendback includes an analytics dashboard that provides valuable information on customer satisfaction, return trends, and other key metrics. This enables your business to make data-driven decisions to improve the returns process.
With Sendback, you won't have to worry about activating a new courier partner for your return shipments. Thanks to our global shipping network, transportation is already included in the solution and covers shipments worldwide.
Sendback allows customers to choose from a variety of pickup and drop-off points, making it convenient for them to return their items.
You can make paperless returns without paper labels. The management will be completely digital, simplifying the process and reducing waste. You'll have a modern and sustainable solution to manage your customers' returns.
Sendback keeps all parties informed during the return process, so you can be sure returns are being handled efficiently.
Sendback includes an analytics dashboard that provides valuable information on customer satisfaction, return trends, and other key metrics. This enables your business to make data-driven decisions to improve the returns process.
Sendback seamlessly integrates with major e-commerce platforms or APIs to your technology infrastructure, ensuring a quick and hassle-free activation process. Sendback seamlessly integrates with major e-commerce platforms or APIs to your technology infrastructure, ensuring a quick and hassle-free activation process.
Magento
Shopify
Prestashop
WooCommerce
With Sendback, the price for returns management is simple and transparent, with no additional costs for shipping or handling of returns.
We offer an all-inclusive flat rate of up to €5.90 for each domestic return and €9.90 for each international return.
Sendback is part of SendGarage, a complete suite of tools that enhance the experience of your e-commerce from the beginning to the end of the purchasing process, from shipment tracking to returns management and all intermediate touchpoints.
If you need to manage shipments for your e-commerce, instead, rely on Spedire.PRO, the brand that revolutionized the world of business shipments in Italy.
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